Our commitment to you

Welcome to High Country HydroWash, we hope to become your go-to pressure and soft washing solution Robeson and surrounding counties in southeast North Carolina and northeast South Carolina. We are a Christian family-owned business based in Orrum, North Carolina.

As a Christian family, we hold our faith dear, and we want to be transparent about our commitment to observing the Lord's day. Therefore, we kindly thank you for your understanding and respect for our beliefs as we do not offer our services on Sundays. We are more than happy to complete any tasks needed on the day scheduled as long as it's not a Sunday.

If you ever have an interest in experiencing a heartfelt country church service filled with laughter, tears, hope, and inspiration, please let us know. It would be our pleasure to invite you to join us, and we would be deeply honored to have you seated with our family.

Our Saturdays are primarily allocate our time for consultations, providing quotes, and handling paperwork for our valued customers. Unless it is an urgent situation where an immediate response is required, such as a "My wedding will be ruined!!" emergency, we for the most part do not schedule cleaning and restoration services on Saturdays. We hope you understand and appreciate this consideration.

The inspiration behind our company name stems from our deep affection and cherished memories of the beautiful Blue Ridge Mountains in North Carolina. It holds a special place in our hearts as it has been the backdrop for memorable events like weddings, graduations, and even the presence of our own family members who reside in the High Country. By incorporating this meaningful connection into our name, we pay homage to the significance it holds for us. At our core, we hold a strong belief in the value of family, and we extend that belief to our relationship with you. Our goal is to welcome you not just as a customer or partner in the cleaning and restoration process but as a cherished member of our own family. We aim to create a warm and inclusive environment where you feel a sense of belonging and trust. Together, let's build a lasting connection that goes beyond business and embraces the true spirit of family.

Thank you for your understanding, and we look forward to serving you as an extended member of our family. Now as they say, “Back to our originally scheduled program”.

At our company, we hold the value of family in high regard, and this extends to our relationship with you. We strive to make you feel like a cherished member of our family, rather than just a customer or partner in the cleaning and restoration process.

However, we also believe in transparency and honesty. If, after a thorough evaluation of the site and conditions, we determine that we cannot meet our own high standards and expectations for a particular job during the consultation, we will be upfront about it. In such cases, we may be unable to offer our services at that specific time. It is important to us that we maintain the integrity of our work and continue to uphold our relationship with you as a valued member of our family.

Rest assured, though, that if we come across new equipment, procedures, or processes in the future that may enable us to successfully complete the job to our standards, we will reach out to you. Until that time, we prioritize our friendship and relationship with you over accepting payment for a service we cannot fully provide.

If we are unable to assist you, we are more than willing to tap into our extensive network and explore the possibility of connecting you with someone who can offer a suitable solution. Just let us know, and we will do our best to help you.

Currently, our premium quality services include house wash and driveway restoration. Our team is highly trained and ready to deliver the highest level of results. By focusing on these services, we ensure that you receive exceptional outcomes every time.

As we look to the future, we may expand our services. However, we will only do so when we have complete confidence that we can provide the best possible results. Until that time, we are more than happy to leverage our network and connect you with a professional who can fulfill the task you desire.